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Personal Banking Representative I

Lea County State Bank
Job Description
Lea County State Bank
Job Description

Job Title:    Personal Banking Representative I
Department:    Main Teller- New Accounts Operations
Reports To:    Branch Operations Supervisor
FLSA Status:    Non-Exempt

Summary

Deliver bank products and services to meet customer/prospective customers’ needs and maintain needed records and logs for all types of accounts, working under close supervision.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

•    Sales. Open new accounts, explaining services offered i.e. Checking, Savings, CD’s, IRA’s, and Safe Deposit Boxes.
•    Accurately input and also maintain accounts, accept and input all stop payments, accept wire transfers, forward information to Customer Information Center.
•    Meet the bank’s customer service standards by displaying a professional appearance, provide fast and friendly assistance, answer questions, and respond to requests promptly.
•    Meet established SOP and audit requirements for PBR area with an emphasis on signature card and W9 accuracy.
•    Training and other assigned duties. Keep staff advised of new products and services offered by the bank.  Provide refresher training as appropriate at staff meetings.  Process batch of work on proof machine each month.

Qualifications

•    Education and/or Experience- High school diploma or general education degree; or one to three month’s related experience and/or training; or equivalent combination of both
•    Language Skills- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to speak effectively before groups of customers of employees of organization.
•    Mathematical Skills-  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
•    Reasoning Ability- Apply common sense understanding to carry out general instructions furnished in written, oral, or diagram form.
•    Computer Skills- Should have knowledge of Personal Computers, Microsoft Word and Excel.
•    Other Skills- Ability to operate a ten-key machine and typewriter.
Contact Information
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400 N. Marland - Hobbs, NM 88240

(575) 397-3202     -     Fax: (575) 397-1689     -     info@hobbschamber.org



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