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CIC Clerk I / Wire Transfer Switchboard

Lea County State Bank
Job Description
Summary
Provide courteous, fast service as the bank's switchboard operator by directing calls to the proper department the first time. Answer customer questions and solve customer problems.

Essential Duties & Responsibilities
Customer Service: Provide fast, friendly assistance and meet the banks customer service standers in telephone etiquette, personal courtesy, speed of service, respond to all customers and co-workers, product knowledge, professional appearance, and accuracy of problem resolution.

Wire Transfer / Telephone Transfers, Currency Orders: Prepare incoming and outgoing wire and telephone transfers.  Must comply with bank SOP and Federal guidelines.

Nonpost, Returns, Chargebacks, balanacing, quaility control and back up for the department.

Dreyfus Accounts & Bankers Training: Process purchases and redemptions of Dreyfus accounts as instructed by customer.

Education & Experience
One year certificate from college or technical school; or 6 months related experience and/or training; or equivalent combination of both.

Computer Skills
Knowledge of Internet, Excel Spreadsheet, MS Word Processing software.
 
Contact Information

Firm Foundation Corporate Sponsors 2014-2015

 

Granite - $10,000
Marble - $5,000 Slate - $2,500 Sandstone - $1,250

 

zia park casino

lea county state bank

 

 

 

400 N. Marland - Hobbs, NM 88240

(575) 397-3202     -     Fax: (575) 397-1689     -     info@hobbschamber.org



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