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CIC Clerk I/ Wire Transfer Switchboard

Lea County State Bank
Job Description
Lea County State Bank
Job Description

Job Title:    CIC Clerk I-Wire/Transfer Switchboard
Department: Operations
FLSA Status: Non-Exempt

Summary
Provide courteous, fast service as the bank's switchboard operator by directing calls to the proper department the first time. Answer customer questions and solve customer problems.

Essential Duties and Responsibilities
- Customer Service: Meet the banks customer service standards in key of: Telephone etiquette, personal courtesy, speed of service, product knowledge, and accuracy of problem resolution
-Proficient at Wire Transfer/Telephone Transfers and Currency Orders. Prepare incoming and outgoing wire and telephone transfers.
-New Accounts/Stop Payment Quality Control and Document Scanning.

Qualifications
-One year certificate from college or technical school; OR one year related experience and or training; OR equivalent combination of education and experience.
-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
-Knowledge of Excel Spreadsheet Software and Word Processing Software.
-Customer Service Skills
-Operate a 10-key calculator
 
Contact Information

Firm Foundation Corporate Sponsors 2014-2015

 

Granite - $10,000
Marble - $5,000 Slate - $2,500 Sandstone - $1,250

 

zia park casino

lea county state bank

 

 

 

400 N. Marland - Hobbs, NM 88240

(575) 397-3202     -     Fax: (575) 397-1689     -     info@hobbschamber.org



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